To Analyse Role Played By Hotels In Enhancing Skill And Knowledge Among Undergraduate Female Students During Industrial Training Exposure From Haryana And Chandigarh Tricity Hotels

Abstract

The hospitality industry is known for its dynamic and service-oriented nature, requiring professionals who are not only knowledgeable but also possess hands-on experience. Up to date skill and knowledge are very important for the students of hospitality. Training plays a pivotal role in the field of hospitality, it helps individuals to increase their competencies, skill and field related newest knowledge and it is an on-going process. Most of the study’s conducted on role played by hotels in enhancing skill and knowledge among students are in western countries comprising of less than one third of the females while Indian education system as well as hotel environment is totally different as compared to western countries, by reviewing literature it is observed that there is ambiguity in role played by Hotel Environment in enhancing the skill & knowledge among female students. Therefore, this study is aimed to analyse the role played by hotels in enhancing skill and knowledge among undergraduate female students during industrial training exposure from Haryana and Chandigarh Tricity hotels. Data collected from undergraduate female students who have undergone industrial training exposure from hotels of Haryana and Chandigarh Tricity. A total of 500 questionnaires with 10 items were given to the female industrial trainees during winter and summer training sessions out of which 400 questionnaires were found complete and usable. In order to fulfil the purpose of study a null hypothesis "H₀1 Hotel environment does not play adequate role in enhancing skill and knowledge among female students" was developed and put to the test using multiple linear regression analysis. Suggestions were provided to make the training experience more meaningful by improving the overall quality of the training program for the benefit of both the industry and students. This research will be beneficial for all stakeholders including Institutes running hotel management program, Hotel industry as well as females looking forward to make a career in hospitality sector as it is crucial for the females to comprehend the characteristics of the industry and the position of females within that sector, since they will shortly become part of this industry.