A Comprehensive Analysis Of Tourism Destination Management: Case Of West Kalimantan Indonesia

Abstract

The purpose of this study is to analyse 1) The implementation of destination management that has been executed by the West Kalimantan Government 2) Determinant factors in the implementation of destination management, and 3) Recommendations for destination management development. This type of research was qualitative case study. Data were obtained through observation and interviews with stakeholders (local government, private sector, and local community) complemented by document search. The results showed that the implementation of destination management is still having several problems, including lack of technical-administrative preparation, limited space for active participation of local communities, weak coordination between stakeholders, and low capacity of human resources. The results also found that that influence the implementation of tourism destination management, namely tourist attraction resources, packaging and promotion strategies, infrastructure support, competence of human resources and finally commitment between stakeholders which is also the most determinant factor. This research recommends the government to emphasise planning based on an analysis of the demands of tourist expectations. In addition, organisation needs to be developed by including three levels of organisation, namely the West Kalimantan Government with the central government, internal government, and non-government stakeholder (private and community).