Assessing the Efficacy of Utilizing Artificial Intelligence for Human Resources Management in the Indian IT Industry

Abstract

The efficacy of utilizing Artificial Intelligence (AI) for Human Resources Management (HRM) in the Indian IT industry is a topic of significant interest, given the potential benefits and challenges associated with its implementation. The search results provide valuable insights into this subject, highlighting the positive impact of AI on various aspects of HR, such as recruitment, upskilling, and workforce management. In terms of recruitment, AI has been increasingly adopted by large-scale organizations in India, such as TCS, Deloitte, IBM, Accenture, and Tech Mahindra. AI-based tools have proven useful in candidate sourcing, screening, selection, and candidate experience, streamlining the recruitment process and reducing the time spent on manual tasks. For instance, InstaHyre, an AI-based hiring platform, uses proprietary technology to match candidates with suitable companies, ensuring a cultural fit.However, the implementation of AI in HRM also presents challenges. Data privacy and ethical use are significant concerns, with 85% of Indian organizations adopting AI cautiously. Companies must establish well-documented policies around the ethical use of AI to ensure compliance and maintain trust with their employees. Furthermore, AI requires a massive amount of data to understand human psychology and nature, which may lead to potential biases. Companies must intelligently adapt to AI and automation to leverage the benefits while ensuring that human judgment and decision-making are not compromised.